Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Conference Center
    2. Deliveries, Freight Elevator, and Loading Dock
    3. Elevator Service
    4. HVAC
    5. Janitorial
    6. Light Bulb Replacement
    7. Mail Service
    8. Maintenance Requests
    9. Parking, EV Charging, and Bicycle Parking
    10. Security
    11. Signage and Directory
    12. Storage
    13. Telecom Providers
    14. Transportantion
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Biological, Chemical, Radiologic Event, and Pandeminc
    4. Bomb Threat and Suspicious Device
    5. Building Emergency Systems
    6. Civil Disturbance
    7. Elevator Malfunction
    8. Evacuation Purpose
    9. Fire and Life Safety System
    10. Fire Emergency
    11. Fire Prevention
    12. Flooding
    13. Homeland Security
    14. Medical Emergency
    15. Power Failure
    16. SafetyMax
    17. Severe Weather and Natural Disasters
    18. Shelter In Place Plan
    19. Threatening Person and Armed Intruder
    20. Toxic Hazards
  6. Rules and Regulations
    1. Rule and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Building Hours and Access

Customer Service Hours

8:00 a.m. – 5:00 p.m. M-F
Closed Saturday and Sunday

Building Hours

7:00 a.m. – 6:00 p.m. M-F
7:00 a.m. - 1:00 p.m. Sat
Closed Sunday

Tenant Access Control System

An access card is necessary to enter the building during non-business hours. The initial access card supply will be provided to the tenant as stated per the lease. Replacement access cards are available for a fee and can be ordered by entering a work order through the Tenant Services Portal. If an access card is lost or stolen, or when an employee leaves, please contact the Building Management Office immediately. To deactivate an access card, please enter a work order or contact the Building Management Office.
 
We recommend that you maintain an active access card list to ensure that all your company access cards are up to date.